ShopClues.com — Regarding refund | |||
I had ordered the shoes on 9th april 2016 on 13th i received a msg that the order is delayed due to unavailability of the product. On 13 received msg regarding extended delay the order will reach till 21st april. On 21st april i received a msg that order has been cancelled and refund has been processed because shipping address is not traced by the courier partner. I have received many other orders from other shopping sites and also from the courier partner from whom shop clues was going to deliver. The issue is that they have made decision of cancellation of order directly without any intimation and now they are saying that they will give the refund in 13 days i. E till 05th may 2016. I either want the same pair of shoes free of cost or the amount in next 1 day as i had not invested the amount for taking the refund after waiting for the product for almost 10-12 days. I had received the message that the refund will be credited on account before 05/05/2016 today is 06/05/2016 still not got the refund also they had cancelled the order on their own. Was this information helpful? | |||
ShopClues.com customer support has been notified about the posted complaint. | |||
11 Comments | |||
Comments
I have ordered a product from Shopclues.com and prepaid the payment on 7th April 2016 but the product not delivered to me and their update status shows that the product delivered to me on 28th April 2016. But till now I don't received the product. Shopclues.com is the most worst company in the India.
Reply
Please cancel my order
Leakage in product pls replace it
Everpure is leaking from tap so replace this plss
I have ordered Gloves, i am not received as per the schedule.
Order number: 80211866
i am not get any follow up
I purchased 2 power banks get 1 defective part i complain and he told send to return sent 17/04/2015 i not get any solution in u r side please give me that... Order no; 42585135 Return id :1192316 Babithraj [protected]Power Bank Issue
Hi, I have got power bank with gold colour even I booked white color. That is also not working properly that means reducing power automatically with using less time from power bank.Not Action to my return request
I'm return request to 16th December 2014 But, No action to my request... Shopclues.com is a Fraud company, Worst Customer experiance, All Product was dublicate, Duplicate items.consignment not delivered
Order no. 25045887 I could not understand that order was made on 28/10/2014 till date it has not been shipped.26%
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