ShopClues.com — Return of wrong iten delivered owgg 3300 against owgg3318

Address:	New Delhi, Delhi, 110059
Website:	SHOPCLUE.COM

I ordered ovastar water heater owgg 3318 vide order no.78378629. I was delivered owgg 3318 on 22/12/15. I registered a complaint as per policy on 22 &23/12/16. Then i received callback to upload images of product. I uploaded them.After that i received that "we are sorry, your product delivered is wrong, and we will replace it". After that my return request was closed. I received a mail on 29/12/15 that product is delivered.But i have not received the same. When i called customer care they replied that product delivered is same.When i insisted to talk to their seniors and see the image uploaded, they agreed that product delivered is wrong and said that it will be replaced within 48 hours. But today when i asked about the status of my complaint no satisfectory ans was provided. I want to return the wrong product and refund of my amount with interest. Thanks