ShopClues.com — Returning the product and service

Address:	91
Website:	www.shopclues.com

Sir, i had ordered a saree from shopclues and i had paynement by my debit card.
Within 1hr. After receiving the product i had requested to shopclues about to return. My request has been accepted by them. But till today no courier boy came to receive that product.
As i have followed all rules for retuning any product as it mention in his website.
Even though i had followed all guidelines which shopclues had mailed me and by sending me massages.
Sir, i want to know u that till may 4, 2017 9:02 pm no one came to pick up the parcel. But shopclues has sending masseges that shipment was not ready thats why they are unable to collect.
Even i had receive a call yrsterday evening from shopclues that they will come today, but the same issue no one came. And again they are messaging me that shipment was not ready.
Sir, kindly solve my problem and take back the parcel and return my money to my back a/c.
I am enclosing all screenshot of complaining application,