ShopClues.com — Shopclues.com product not delivered and customer care executives not picking up calls and no proper response or details provided, after 8 days

Kirti Shankar Jain

from Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.shopclues.com

Kirti Shankar Jain from Noida, U.P. on May 4, 2017

Dear all,

I am Kirti Shankar Jain from Noida, U.P.
ShopClues Head Office in Sector-44, Gurgaon.
I booked a Bajaj Air Cooler,
Order No[protected].

Earlier, after talks sales executives promised that it will be delivered within 2 to 3 working days. My booked order expected delivery date was 25 April but still not delivered after 9 days. Now trying to call on Customer Care Number - but no proper response at all. Very angry and disappointed with ShopClues. Will never order anything through ShopClues in future.

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ShopClues.com customer support has been notified about the posted complaint.

May 07, 2017

Updated by Kirti Shankar Jain Shopclues.com — Bajaj Air Cooler, Order No[protected] Still Not Delivered, Shipment delayed more than 2 weeks

I am Kirti Shankar Jain from Noida, U.P.

Earlier, after talks sales executives promised that it will be delivered within 2 to 3 working days and product already arrived to Noida so nothing to worry.
My booked order expected delivery date was 25 April but it is still not delivered. They think customers are fools or they can try and make them. Now trying to call on Customer Care Number - but no proper response at all. Very angry and disappointed with ShopClues.

Please if possible, guide me as I want to take some severe action against them.