ShopClues.com — ShopClues Complaints about Refund

Address:Meerut, Uttar Pradesh

Hi, i am regular buyer from online shopping and very disappointed after purchase some product from them. They have closed return request without refund and merchant received return product. Hi, I have order Ling long Rotary 1-Head Rechargeable Cordless Electric Travel Razor order id[protected], received after 6 days of order, this product is useless with quality and safety, so same day i have request for return and refund but non of return process has been initiated and they have closed return request. I dont know why they people can do that with customers they must have quality check before dispatch the product. Next I ordered 14Fashions Pretty White Necklace Set with Earrings[protected] Order id[protected], they have closed return request without return and refund. I ordered Grand Bear Winter Sweatshirt For Men Order id[protected], same with this they have closed return request after return approved and received by the merchant and did't refund it. Lotto Tremor Running Shoes order id[protected] has not been refunded, so very much disappointed after purchase. Hdmi Gold Male To VGA Hd-15 Male Cable 1.5m Order id[protected] Astar Men's Wear Slipper Black Order Id[protected] and many more...
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Apr 15, 2015
Updated by vipinkumarseo
ShopClues.com - ShopClues Complaints about Refund


I have ordered Philips SPA1100 Portable USB Speaker on 09 April and received, after opening the box speakers doesn't produce good sound and vibrating and some noice, i have requested to return the product but it has not been started after 3 days of delivery; i am very disappointed they doesn't respond fast.

They Should have respond within 24hrs after but never get faster. Even sometimes delivery is very late they must be fast enough for respond.
Complaint comments 

Comments

Dear Customer,

Terribly sorry for the experience you faced. Our team is working on this & will get back to you with updates on immediate basis.


Regards,
ShopClues Support!
Response is not that much expected

Few Orders still not resolved.

Order number[protected], 41175903, 40760063
I have ordered Philips SPA1100 Portable USB Speaker on 09 April and received, after opening the box speakers doesn't produce good sound and vibrating and some noice, i have requested to return the product but it has not been started after 3 days of delivery; i am very disappointed they doesn't respond fast.

Order ID[protected]


Shopclues has very slow Customer Support.
Again Received Damage Product from ShopClues.com


ShopClues delivered again damage product - i have orderd Car Air Compressor order id[protected] on 19 Apr 2015, received this item after a long time 30th April, packing was not proper just wrapped with soft plastic bubble sheet of very thin layer, after opened this box I got car air compressor, Meter of Air Compressor was broke down then plugged in pump so see it's working condition it didn't respond anything.

I took some pictures and send back to shopclues.com request a return complaint again this product but non of return process has been initiated yet.

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