ShopClues.com — Shopclues Fraud Policy

Address:	Mumbai City, Maharashtra, 400052
Website:	shopcluse.com

I have purchased a mobile from shopclues.com
Order ID:[protected]

Mobile is Certified Pre-Owned Moto G 2nd Gen XT1068 Dual SIM 16GB - (6 Months Warranty Bazaar Warranty).

I received it on 10 Feb 2017, it was a highly defective phone.

The handset I received doesn't work. After start it Mick Problems and screw missing and charger hot working. Its under the warranty also. Return pick has done but now service center ask me to pay charges of this.

I am not able to pay any charges for this. I want my replace or refund my products in better condition.

I requested return but no one is bother to listen my complain & there is very harsh while on call & when ever I am calling they are keeping on hold for 1 hour some time 40 minutes & always they rejected complain . This means shop clues doesn't take any responsibility to deliver working product. The handset I received is useless and the money is total waste.
Ticket raised –1201203 shop clues many time hold.

They are telling that what ever you want to do but they will not replace or return this product… they have told that where are you want to complain make complain with them (like Consumer foram or Grahak Seva)

Sir I want justice as this type of company has to be shut down as they are looting peoples.
Hope for justice
Regards
SUNIL N BHAGANE
[protected]