ShopClues.com — Shopclues not replacing my phone

Address:Kolkata, West Bengal, 700061
Website:ShopClues.Com

My order id is 94455895 and return id is 2962014. I have bought karbonn titanum mach six from shopclues.com from a marcgant name epic retail on 2nd july 2016 by cod. The product i have got has a problem in lcd screen so i filed a return request. Now it's been 2 days my return status says it's been rejected by the marchant. What is this? This is my first buy from shopclues and they just cheated me. This is how you treat your customers by delivering faulty product and don't replace? I want my 6528 rs back. Or i will file a case in consumer forum against this cheater site. I am not going to let you and your fraud marchnat go away with my money. Mind it
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