[Resolved] ShopClues.com — shopclues return rejected | |
My order i'd[protected] Amount 149rs When i request to return within 10 minutes of product deliver. Shopclues reject my return request and not pickup. I not open the product. Customer care not give any explanation why my return request cancel. What we do shopclues 10 days return policy if they not accept return request unopened product after 10 minutes of deliver. Was this information helpful? | |
Mar 7, 2020 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Feb 05, 2020 ShopClues.com Customer Care's response Dear Shiv, Greetings from ShopClues.com We would like to begin by apologizing for the inconvenience this may have caused you. We have investigated the matter with our courier partner as well as with our merchant and found that the same and complete product has been delivered to you in seal packed condition after a proper quality check. Hence, we are unable to process your request. We appreciate your understanding in this matter. Best Regards, Team ShopClues | |
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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Greetings from ShopClues.com
Our sincere apologies for the delay that happened in resolving your concern.
We have shared the information with our Support Team and they shall be connecting with you within next 24-48 business hours for further proceedings.
Requesting your patience here.
Best Regards,
Team ShopClues