[Resolved]  ShopClues.com — ShopClues sells fake products and then rejects Return Request!!

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi I had ordered (order No.[protected] one "MT Mini Bluetooth Speaker with Mic" on 22 Oct 2014 and it got delivered on 03 Nov 2014. But this is just useless as it does not connect to any Bluetooth enabled devices or through cable, be it phone or tablet or computer. As this product has come with no functionality at all, this this appears to be a fake product. I did not expect ShopClues to be selling fake products on their site!!! As this is just useless product, I requested (Return ID: 551067 ) the refund my full money (Rs.341) on the same day as it delivered and asked them to process it immediately and get the product picked any time. But today, as I checked the status of this return request, it showed "Return Rejected By Merchant." Now, this is really disgusting and frustrating. I have been buying stuff from this site quite regularly lately and this type of behavior is really unexpected and shakes my trust. First they sell fake products and if someone wants his money back, they just say "rejected." I think ShopClues and its merchants have indulged in some kind of grave fraud and they are duping their customers of huge money. I request you to please help me to get my money back. Thanks in advance and hoping for an early resolution.