ShopClues.com — ShopClues tracking shows delivered but product not received; Order ID:[protected]

Address:Thane, Maharashtra, 421302
Website:myaccount.shopclues.com/index.php?dispatch=profiles.update

This is to inform you that I placed a order of GB 22 Kg Home Gym Set Package with 4 Rods + Gym Bag + Rope + Locks and orde[protected]
on 25 Jan 2017 and i didn't received till yet and payment is already been done & before it was show that delivery done on 4 feb after doing the compliant on 6th feb they change the delivery date now product delivery done on by 7 Feb but the product has not received till now and even shop clues executives are not helpful at all everytime they providing me the Ticket no and saying me to wait for 2 now it almost 8 day and it has same rely now when i call back again they want 5 day to find the issue that also not confirm

Till date not even single communication from shopclues regarding the delivery.when contacted customer care waited for half n hour but no response, simply irresponsible team with zero customer service

My money is still stuck at ShopClues end since Jan 25
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Comments

I received multi color cotton blend mens trouser
the size is not fit to me, so please replace the product
. I got replace order number but still no . Person taken the product from me... How can i return

Ordered a product on their website a month ago. Not received the delivery yet. No response to my complaint either.

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