ShopClues.com — Submitting option not working while returning an order

Address:	517507
Website:	www.shopclues.in

Sir /madam I was received my order but it is defective product and it is too small .so I planned for return while following returning format up to refund option it all k later it is not submitting I need to return it order as early as possible when I connected with ur customer care they telling as same process to return but submit option is not working how can I return this
my order number is[protected]
Plz try to solve this problem