[Resolved]  ShopClues.com — Swipe 2 in 1 windows tablet

Address:	Panchkula, Haryana, 134109
Website:	www.shopclues.com

The product return request was placed on 31st Jan, very next day after I received the product and when checked and found it as defective.

Tried contacting customer support on Monday 1st Feb, response was that to wait and returns department will get in touch with me in 3-4 working days, but no response received.

On 4th Feb, when I checked for request status it showed me that the return request has been approved, I thought I will receive some update from shopclues side now, but no update was there.

On 5th Feb, when I followed up by adding comment on return request shopclues declined the request for return and asked me to check with service center.

The device has multiple issues with it.

1. Heating issue in a minute of beginning the charging or use.
2. Getting shutdown unexpectedly on adding SIM card to it and trying to run internet for which the device is supposed to work.
3. Even after removing SIM card it is showing same behavior i.e. getting shutdown unexpectedly.
4. Screen flickering (showing black lines) before unexpected shutdown in issue 2 and 3.

Even if I have placed request on time for return why you are not obeying your return policy and its really pathetic.

Still trying to get in touch with them as well as seller but no response.

Please help.