ShopClues.com — Taking order and advance payment though item is not available with the company

Address:Bangalore, Karnataka, 560075
Website:Shoplcues.com

Dear sir,
It is very embarracing situation that after taking the order of ifb washing machine with full advance payment your company is saying that item is not available, you have to wait further 5-10 days or you can cancel your order after a lapse of 9 days. I dont understand that is this your company business policy and ethics to take the order even though item is not available with you. This is purely fraud and cheating business which you are doing by taking the advance payment from the customer and investing is your bank and getting interest on the advance money. And later on you are forcing the customer to cancel the order. Further it is observed that in your website it is still reflecting that the item is available with you with the same price though you are communicating to us that it is not available with your company. This shows that you are totally cheating the customers with this type of fraudulent business module.
It is a humble request that you take the necessary action immediately and resolve the issue otherwise i'll take legal action against your company
My order reference no is 97874070
Regards,
Your valuable customer
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    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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