[Resolved] ShopClues.com — v koteswara rao | |||
Team shopclues, i have been sent a letter saying that i have won a 15, 00, 000 prize under the lucky draw contest of the 10th anniversary and requesting my bank account details. And there are also helpline numbers given seperately and it also says that donot call the customer care number. I just wanted to check whether it is real or a fraud activity. And also the letter was delivered Was this information helpful? | |||
Nov 21, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Nov 25, 2019 ShopClues.com Customer Care's response Dear Customer, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues | |||
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+91 12 4441 4888 (Customer Support)
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Our sincere apologies for the trouble you were put through.
Trust our representative had a word with you in this regard.
The complete refund against your order has been processed into the same source through which you've made the payment for the respective order.
Requesting your patience here.
Best Regards,
Team ShopClues