ShopClues.com — VERY BAD CUSTOMER SERVICE/PRODUCT FROM shopclues.com

I am felling Sorry that i have purchased a product in shopclues... i have never seen such a worst customer service from any online store... " On 1st of April, 2015 i have placed a order (Kids foldable Scooter) Order number:44544001" and i received the product on 8th April, 2015 and paid the full amount but unfortunately i received a wrong product, now the worst part is that i have raised a return request (request number :1147097) and the product was picked on 10th April, 2015 and after wards no update... daily i am calling the customer care.. and till now i have spend more then RS.400 mobile bill.. but end of the day no result ..for a RS.760 product.." all tho i have paid product price Rs.749+delivery charges Rs 100+COD charges Rs 30+Rs.400 mobile. There is no proper updated as of now .. i have spoke with the below person in customer care.. Excellation Desk: Pritam singh... Joshep gabriel... Tarun Team Lead: Sandeep Yadav Floor Manager: Deepak Vhavesh but till now nothing happen... i am really frusted.. with the shopclues customer care respond... after paying my harden money...i have got nothing... I REQUETS TO EVERY PERSON...PLEASE DONT PURCHASE ANYTHING FROM SHOPCLUES THEY DONT VALUE CUSTOMER CALL, TIME AND MONEY... THEY ONLY KNOW HOW TO WAIST CUSTOMER TIME AND MONEY...
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Dear Customer,

Terribly sorry for the experience you faced. Our team is working on this & will get back to you with updates on immediate basis.

Regards,
ShopClues Support!

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    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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