ShopClues.com — welltech 32' led smart tv but no any response from shopclues

Address:

Mumbai City, Maharashtra, 400016

I order welltech cu32s1 32 inches (81.28 cm) smart full hd curved led tv dated on 7.2.2018. Payment already done from my credit card i recd. Msg but my delivery not tracking, i everyday call to customer care but he that time telling server down and no any response to mi. And i order time book this order show 3 or 4 days delivery but 8 feb give mi msg delivery 21 feb so how can possible now not pickup customer care my call. So plz help me what to do...