ShopClues.com — Why my order cancelled ?

Address:

Tirunelveli, Tamil Nadu

It was very bad in shopClues. I didn't cancel that order. But you were sent the mail "order cancelled / check refunded mail". I have paid for my order total 1019 with using "Independence DAY Offer" Link : http://www.shopclues.com/independence-day-offers.html My question is 1000 clue bucks will add to my account or not. Because I have used offer. You have canceled my order. why ?. You must be add 1000 clue bucks. I can purchase any other items for cancelled Rs.450. 1. "Nivia Trainer Football 5 " - Rs.450 - why cancelled ? 2. "Island Black Casual Shoe" - Rs.349 3. "Combo - Tri Fold Wallet" - Rs.220 I need 1000 clue bucks. That offer hvaing clue bucks only... Why My Order Was Cancelled ? Clue bucks will you add or NOT ?