ShopClues.com — Withdrawing shop clues points without informing me.

Address:

Gurgaon, Haryana

Dear Sir, This is to inform you that I am your esteemed customer and place regular orders with shop clues. I want to register complaint with you regarding my cluebucks accounts balance. I had some 1240 cluebcucks point in my account, on 21stJan 2015, I wanted to order few things and when I saw my clue bucks accounts it was showing just 5, to my surprise when I called your customer care, and spoke to Mr Aditya, floor supervisor, He talked to me very rudely and inform that they got expired yesterday, when I asked them that I did not received any mail or notification about expiry of said clue buck points, he did not answered and keep Saying it expired. After that I requested your floor superisor mr Aditya, to release my earned shop clues for one day at least to utilize them but he said nothing can be done now. I am your regular customer and expect a courtesy that some one will look into my genuine request to release those points for atleast one or two days so that I can utilize my points. I expect some one senior from your organization to look into my genuine concern and revert back immediately with some solution. Regards Harinder sandhu [protected]