ShopClues.com — worthless service providing by shipping broken/damaged item without any replacement/refund

tujo

from Bengaluru, Karnataka

Address:	Gurgaon, Haryana, 091
Website:	shopclues.com

Dear,
This is very unpleasant to complain about the broken product shipped to me and after several conversation over phone, nothing has done from your side.
Are you running a cheating online business to harass your customer?
Against my order no.[protected], you have shipped one broken /damaged item on 06/2/2018. After due complain for the same, your rep. Has collected the broken one before three days ago for replacement of new product. But, now you are forwarding message by asking bank a/c details for refund of the amount. I don't know why u are crazy to know the bank details from customer. I have given cash at the time of delivery and i want u to act in the same manner or forwarding cheque to my address.
Please don't force me to take this silly deal to the higher formation which may earn badwill for your concern. So, if you can not replace the same, forward me cheque for the product amout with least delay from your side.

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ShopClues.com customer support has been notified about the posted complaint.

Feb 21, 2018

Updated by tujo Dear,
Ref. to my previous complain regarding the same subject mentioned earlier.You are requested to solve the problem from your co' side only, kindly don't pass the responsibility to the third party (shipping agent) to solve your customer problem because i paid cash amount to you only.I do not know any third party in this regard.