| Address: | 122001 | | Website: | ShopClues.com |
R/Sir/Madam,
My name is KARUNISH, I ordered a Product Online from ShopClues.com the discriptions are mention below, but when i received this Product it was not as per the expection and the discriptions as the on the website was mention that its a semi leather. so when i received this Produt delivery i did not find it as its Displayed on the website so as per the 10 day return Policy after delivery i called ShopClues Customer help Desk and filed a return request and explained that did not find product as per the expection so kindly take this Product bacl and initiate my refund back into my A/c as its a Prepaid order and got a reply from the agent that will Process it through their Resolutionn team and it will take 3 to 4 working days and when I called back after the given Period they give me the same answer it happen 4 times again and again the when I asked for any senior to come on the Phone then a Person came on the Phone named Rohit and said he is the senior and said we delivered the Product as per the discreptios mention on the website so will nor return it back, I informed him that even though they sent me the Product as according to their discription mention on the website but i totaly different as it shown on the site and I am not happy with it so being under the cover of 10 days return policy I want to return this Product and want my money refund but he affrontly denied and said we will not give any money So kindly look into the matter and help me with any Positive Solutions and help me to get my money back from this Fraud Company,
I'll be realy thankful to You.
All the details and Pictures of the Product attached with...
Regards:
Karunish
[protected]
Product Specifications:
Men's Semi Leather Jacket Italian Fashion
Material: Faux leather (It Looks Like A Leather But Not A Pure Leather)
Front door: zipper
Style: The fashion leisure
Brand: Italiano TUCCI
Black, Dark Brown
· Size: M, L, XL, XXL
· Model Number P016
Size Table
product
P016 - Italiano TUCCI Slim Long Semi Leather Jacket For Men Party Wear any Season Smart Wear Jacket
Quantity: 1 Unit price: Rs.1, 999
Subtotal: Rs.1, 999
product
Subtotal: Rs.1, 999
(-)Order Discount: Rs.100
Price after Discount: Rs.1, 899
Shipping Cost: Rs.115
Total Rs.2, 014
On order completion you will earn 39 Clues Bucks
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