ShopClues.com — wrong colour mobile received

Address:Gwalior, Madhya Pradesh, 474004
Website:Mobile replace/refund

Order ID[protected]

Vivo Y55S (3 GB/16 GB/Crown Gold)

Contact no. - [protected]

I have purchased vivo y55s mobile Crown gold colour but i have received grey colour. I have paid for Gold colour so why I take grey colour. And customer care is not helping me and i had shared the images but shopclues only see the merchant and denied for my refund/ replacement therefore i had complain in National consumer court for my Money or Replacement so kindly respond me and plz replace my product amd delievered my Gold colour...Thanks

National consumer court Ref. No. - 594990
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ShopClues.com customer support has been notified about the posted complaint.
Feb 01, 2018
Updated by shubham00@
I have paid 12399 for gold why i take grey Rs.10799 tale it back and return or replace my product
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