ShopClues.com — wrong delivery

Address:Kanpur, Uttar Pradesh

I have given an order for Cenizas Feather Touch Bath Towels Pack Of 3 through ShopClues.com and made payment also on 15th July 2014. But they had shown that the above product delivered at the mentioned address on 22 July 2014. When i saw this I shocked since i did not get my product. They show me wrong information on their website where i have a account. My order no is 16843117 PAID USING: Net Banking SHIPMENT INFORMATION: TRACKING NUMBER[protected] VIA ECOM Product Quantity Unit price Subtotal Cenizas Feather Touch Bath Towels Pack Of 3 Code: 3493920 Options: Color: Maroon Merch Ref: BMWC 1 Rs.599 Rs.599 Subtotal : Rs.599 (-)Order Discount : Rs.420 Price after Discount : Rs.179 Shipping Cost : Rs.0 Total : Rs.179 On Order Completion, You Will Earn Clues Bucks: 4 Billing Address: tarachand kumawat J-111, Hall-7 IIT Kanpur Kanpur, Uttar Pradesh 208016 India Shipping Address: tarachand kumawat J-111, Hall-7 IIT Kanpur Kanpur, Uttar Pradesh 208016 India
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i'm not received my product but shopclues show me its delivered.
my email is sumit.[protected]@gmail.com.
order no[protected].i'm already paid for this product.
step about shopclues.

Today I got a mesg that the item order No.53219427 has been delivered through Aramex. It is regret to inform you that I have not yet received the parcel. On tracking their shipment No.[protected] it is seen that the item delivered at Kochi, Kerala on 02.06.15 6.16 PM. I am staying at Karunagappally, Kollam, Kerala. How can they deliver the item at Kochi? They might have delivered the item to a wrong addressee. Pl look in to the matter and do the needful to deliver the item to me.

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