ShopClues.com — Wrong / duplicate product

Address:Hyderabad, Andhra Pradesh

I am facing a problem with ShopClues.com. i have ordered Lenovo A269i Cover on 2nd April 2014 and my order no. is #12602533 but they have sent me the wrong(may be duplicate) product in which my phone is not at all getting adjusted. So i request the Team to do the needful please.
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Dear Mujtaba,

We regret the inconvenience caused to you. With response to the received pictures, we delivered the same product that is ordered by you and shown on the website. Therefore, we would not be able to process the return/refund request for the same. Kindly refer our return policies again - http://www.shopclues.com/return-policy.html. For other assistance, reach us at www.shopclues.com/help.


Regards,
ShopClues Support!

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