ShopClues.com — Wrong product delivered and then return rejected

Address:122001
Website:www.shopclues.com

In the name of giving products at rs.1, they trapped me into the offer and i purchased a digital clock...and then charged me Rs.49 as shipping charges...but even after that the delivered me a piece of cloth instead of the clock and when i lodged a complaint the rejected my return request saying "Based on your concern, we have investigated the matter with our courier partner as well as with our merchant and found that complete product has been delivered to you in seal packed condition after proper quality check. Therefore, we may not be able to process your request further." Fact of the matter is that just like me they are continuing this type of fraudulent activities with its customers. which is a concerning issue
Was this information helpful?
No (0)
Yes (0)
ShopClues.com customer support has been notified about the posted complaint.
Dec 31, 2015
Updated by Shikhar193
Order ID 79355881

Product - Digital Clock & Alarm(Code:[protected]
Dec 31, 2015
Updated by Shikhar193
Order ID 79355881

Product - Digital Clock & Alarm(Code:[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information