ShopClues.com — Wrong product delivery and no refund/ replace

Address:20820

I ordered[protected] in 1 nova hair straigtener & hair dryer on 28.04.2017 but i received only hair straightener on 01.05.2017 so i want to return or replace this product. But no refund/replace made my the merchant till today 05.05.2017. The status of my comlaint is now resolved complaint by coordinating with me. Without any coordination, replacment, rufund my comlaint closed by the merchant. So i want sutaible action on this issue.
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