ShopClues.com — Wrong product devilry and wrong product refunded

Address:	16/3, Sahapur colony,, New alipore, , kolkata, West Bangal-700053
Website:	shopclues.com

I was order iPhone 6s plus space grey mobile with order ID[protected], but it's come with rose gold color so I request it to replace the model, at that time I was order iPhone 6s plus battery case with order ID[protected], but it's also not as display, so I was place refund request, but when the reverse pick up placed, they took my mobile phone and I get massage of battery case return complete.
I was talk with reverse pickup boy, he said he mistakenly took mobile phone instead of battery case from my wife in absence of me. but he forwarded images of mobile phone to shop clues when he submit the phone instead of battery case, so you have a image proof with you.