ShopClues.com — wrong product received with less amount than which I paid.

Ayu2013

from Jalandhar, Punjab

Address:

Clues Network Pvt Ltd. Building No. 112, Sector-44 Gurgaon, 122001, Haryana, India, 122001

Dear team
I buy online product name (Intex 10000mah pb-10ke lithium li-polymer mobile battery charger power bank through shopclues.com company and amount paid online rs. 2009.00 (Rs. Two thousand & nine rupees only) on 28, november 2019 (Thursday). My order number was[protected]. But i received parcel on 2 december 2019 with wrong item inside it & amount price with rs. 1699.00 (Rs. One thousand six hundred & ninty nine only). Same day i
Raised request for return with return id 7743358. Till date no action will be taken. Please guide and help me.
Regards
Raj kumar
+91-[protected]
Thanks

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ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2019

ShopClues.com Customer Care's response Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues

Dec 11, 2019

Updated by Ayu2013 Dear Team
Today December 11, 2019, spent 9 days to raise my complaint. But no action is taken yet. On December 2, 2019 i was register my complaint about wrong item received. Please do needful asap.