[Resolved] ShopClues.com — wrong product shipped and return rejected | |
I order a bike decal and the seller shipped a completely different product than that mentioned in the picture and name. Now i requested a return the same day but the seller rejected my request even thought the product had 10 days return policy. No further response from shopclues. My order id is[protected]. The seller straight away rejected my replacement request. Even if the requested product is out of stock they should provide a refund. Was this information helpful? | |
Mar 21, 2020 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Mar 13, 2020 ShopClues.com Customer Care's response Dear Ashwin, Greetings from ShopClues.com Our sincere apologies for the delay that happened in resolving your concern. We have shared the information with our Support Team and they shall be connecting with you within next 24-48 business hours for further proceedings. Requesting your patience here. Best Regards, Team ShopClues | |
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