ShopClues.com — Wrongly charged the amount of cancelled order

Address:	Meerut, Uttar Pradesh, 250002
Website:	shopclues.com

We have cancelled order #84891422 and as per shopclues terms and condition if order cancelled within 24 hours they will charge 50% of commission amount but they charged full commission fee. Now they are reverting that charges are correct and they are unable to reverse the charges. They are not giving the reason why they are unable to reverse the charges. The pathetic customer service we have seen in my life.