ShopClues — Looting me and keeping my money for more than 10 Days | |||||
I ordered a prestige otg from shopclues order number 99092376 due to unavailability they cancelled the order promising me to get it from other merchant which was also not done. They just keep asking me for more time i call them give 24 hour for your enquiry give 32 hour for bla give 72 hour for refund give bla bla and bla at the end they didn't deliver and promised me to refund (Which has not been done yet) my concern is if they don't have the product why are they still showing on thier site i should get a refund plus the oven for keeping my money for more than 10 days and for such an unpleasant service Was this information helpful? | |||||
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ShopClues.com customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Shopclues made my purchase hell. Oh my god no more words to express my pain.. Who gonna make these people get punished for their looting. I have ordered a product on 14 October 2016, within two days I got message saying that it got delivered. But I didn't receive any product. Immediately I called shopclues. Mr. Shubam picked my call. He said he will rise a complaint and he feel apologies for the mistake. No more indication from shopclues then. I called after three days again shop clues. I have explained all my stories, the call got cut. Again I had to call them.. Then again I explained all stories happend. He also felt bad about the issue and he apology. Oh my God.. How many apologies... But no more action or help from their side. Only apologies. Apologies.. Apologies from them. Hufff.. I am tired. Shopclues kept my money for almost ten days now.. From one customer they keep this much money.. How many customers, how much interest they wil get for such stupid trick. My order number is[protected]. I have not yet received my product. My website says it's got delivered. I didn't get my package yet. No customer care works and helps... They asked me to wait another five days now.. Just to check with courier guys.. Who delivered.. To whom delivered. Which address delivered.. Nothing I know.. How many complaints I have to rise. Someone help me to handle these people..
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