I got a call from shopclues representative asking me to follow a controversial procedure to received my refund. He asked me to open my SBI yono app & use YONO cash to get refund. When I told him to refund my money using original payment method, he cut the call & told me that he will cancel my refund request. This is extremely unprofessional & disappointing on part of shopclues. Now I feel I have been cheated by shopclues . I never had such experience with shopclues before. The representative seemed not genuine. The number I got call from is [protected].
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