ShopClues — Wrong and Deffective Cars

Address:East Khasi Hills, Meghalaya

Respected Sirs, I have ordered for two remote control cars (monster hummer rc with lights 116) order no a43415371 and 43424661 worth 999 each. on receiving the order i find that both the cars are totally different from the one shown on the website infact nothing compared to it. i was not happy at all but human curiousity, i had to try them out to see their functions and when i did i find that one is okay and the other is not functioning n a little broken. This shows that the company in all aspects is not customer centric. They only sell for the money and not for customer satisfaction. I would be highly obliged if necessary action is taken as soon as posible as to avoid other customers from facing the same unhappy situation. Thanking You Mervyn Laloo [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer,

Sincere apologies for the inconvenience caused. We have noted your concern and getting this looked at. The timely updates will be shared on your registered contact details.

Regards,
ShopClues Support!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information