[Resolved] ShopClues.com — About k3 note damage pH

amit paramanik

from Kolkata, West Bengal

Address:	North 24 Parganas, West Bengal, 700121
Website:	www.customercomplain.in

I brought a smart phone from shopclues at 21 the march 2016.btvafter taken the packet from delivery boy it looked old, & box was wrapped by old frayed plastics.the phone did not work properly. The Right side of the screen does not work. From the starting date I saw that there have many contacts, photos in gallery, messenger chatting, many massage, game and all.after seeing that I under stood that it is second hand and I wanted to refunded my money. After that I gave return request at 22 the march& they assured me that with inhr48 hrs they will refund my moneys. BT 7days is left .after all they did not provide me any warranty card, any papers. So what will keep the second hand & not working pH?? Plz take the step about my pH.

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Apr 1, 2016

Complaint marked as Resolved

ShopClues Support, Mar 30, 5:42 PM: Dear Customer, Greetings from ShopClues.com. This is with reference to your query regarding order. We apologize for the inconvenience caused to you. We would like to inform you that product ordered by you is under manufacturer warranty. We request you to visit to the nearest service center and seek assistance. In case they fail to resolve your query, kindly collect job sheet and send us the scan copy of the same. Please know we would be able to assist you once you will share job sheet with us. For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Monica ShopClues.com s::s amit paramanik, Mar 29, 10:28 PM: Plzzz.resolve my problem. I beg u.plz help me.plz understand my serious problem.. Thanks shopclues..

ShopClues.com customer support has been notified about the posted complaint.