ShopClues.com — Wrong TV delivedred and not returning

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

I booked SANSUI SMC32HB12XAF(82 cm) from shopclues.com while TV that is delivered by shopclues.com on 9/Sept/2016 is LEDTVS3223K(81 cm).
I have sent return request to shopclues.com on 10/Sept/2016 and ask them for refund
but whenever i call to customer care they say that it will be proceed soon ..but nothing happens i called more than 15 times and continuously sending mail since 10 September but no response...plzzz help me..
Order Number: 98306217
Return Number: 3124836
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Tummy Trimmer damaged transfer my amount 158 rs Back of India [protected] order no.[protected]

My self preeti i live in modinagar i inform uou my order no 99643973 h.no 253 harmukhpuri modingar msi dispatch hone vala hsi so please cancle this product My order no 99643973 please cancle product because my transfer from gurgauv so please cancle this product

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