[Resolved]  ShopClues.com — Daiwa 40" led tv - return request due to damaged product delivery

Address:	New Delhi, Delhi, 641023
Website:	www.shopclues.com

The package was received on 30/7/16 at 2:45pm. There was a noticeable damage on one side of the package. Today (1/8/16) at 5:45pm the technician from vk. Engineering (Send by[protected] call centre) visited and unpacked it to install. But the product was completely damaged due to the impact. So unusable. Need return and replacement product with proper wooden packaging. 5 picture is attached for your view. Thanks

Order # 95653107 ; return id # 3023756 1/8/2016 ; replacement action: nil

Today (5/8/2016) i talked to mr. Naman, the daiwa tv (Videotex international, delhi, mobile: +91 [protected]), regarding the replacement. He don't have any issue to replace it with another new one. So please do the needful to quickly do return pickup, without further delay. Thanks

8/8/16 delaying tactics is followed very efficiently, even after calling and sending emails with no reactions.

10/8/16 any feedback on return pickup and replacement. Thanks

12/8/16 12 days are pass successfully without any action by shopclues. Consumer court case filing is in process, will be done on 16/8/16 being a nice date.

—
Even after 16 days from delivery, they are keeping mom and the call centre acts as dummy post man, don't know what they are indent to do?