ShopClues.com — Damaged item not getting returned.

Address:

Gurgaon, Haryana

I ordered a white board (2' * 1.5') [order 62465741] from Shopclues website. When I received the order I found that the edge of the board was broken. I have raised return request first on their website and then by personally calling their customer care number, but they are not taking return the item. But they are not accepting the return request.