[Resolved]  ShopClues.com — Not getting refund, Poor customer care service

Address:

New Delhi, Delhi

Hi, MySelf Sachin, I purchase a Ladies watch on 28 SEP 2014 . i got this after 10-15 days. WATCH has manufactured defect (date not update automatically) . so i return this product to shop clues. on 20 OCT 2014.Return requested for ShopClues order 21443719 They commit me u get refund in 3 or 4 days. I call many times given customer care no. [protected], i try this number approxi 100 times but always not reachable. only 3 or 4 times my call connect with customer care. but they do not provide any right information, always told me. it will take 3 or 4 days more, Pls wait or hold the call and told me i transfer your call to my senior. but no positive response from customer care. Till date 31/10/2014, I m not getting any response regarding this case. Pls suggest Return requested for ShopClues order 21443719 no customer care service, no hope of refund Sachin