[Resolved]  ShopClues.com — not recieved product

Address:Kolkata, West Bengal

Sir, I have ordered a hot water bag from shopclues.com. After two to three days they send me a mail to my account that delay due to unavailable of product from the merchant. And then after same days they gave my order to a another merchant and the second is also delaying the product my product received date was 30.10.14 but today is 2.11.14 the second merchant was also delaying the product and also not informing me when i will received my product so I, kindly request you to help me to getting my product. My first order id are for the hot water bag are 23827485 and 23825791 After Order Transferred to Another Merchant my order id are 25124030 and 25124034. so, sir please kindly request you to help me in getting my product.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer

Terribly sorry for the experience you faced. Our team is working on this and will get back to you with updates on immediate basis.'

Thanks
Team ShopClues
I am facing same problem, I THINK THEY ARE DOING THIS WITH ALL THEIR CUSTOMERS.

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