[Resolved]  ShopClues.com — order no[protected] received on time but it is completely fake

Address:Gurgaon, Haryana

I received the product Reebok SunGlass with order no[protected] and went out of station so cannot contact on time now when back i opened the packet and found the product is a completely fake one with cheap and rusted frame and plastic like glass. Kindly consider the issues of your customers. This actually sends a wrong signal to all its users. Thanks Amit Ranjan [protected]
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Complaint marked as Resolved 
finally i got my money returned back from shopclues after going through a chain to mails with customer care people but yes they were reluctant earlier but later on agreed to
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The customer care says i have received the same as i have ordered, but i saw the page http://www.shopclues.com/reebok-classic-sunglasses.html which clearly says Reebok sunglasses not a duplicate one, also most of the reviews you would find there would go with my complaint its just they are not raising this issue this is cheating from ShopClues and/or Little Paris-the seller to rob the consumer's hard-earned money. The customer care hardly cares what the consumer gets or paid for...

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