ShopClues.com — Payment Failed-- But amount not refunded :(

Address:Chennai, Tamil Nadu

04 May 2015 [protected]-CitrusShopclues [protected] 04 May 2015 168.00 This is the payment made in shopclues on the item Micromax YU YUREKA AO 5510 FLIP COVER (BLACK) yesterday.. the amount has been detucted but no confirmation mail about order placed. I received the status Payment failed... Shall i place the order again?? When will the money be refunded if the order is not placed .. kindly help with my query.
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Dear Customer,

We sincerely apologize for the inconvenience caused to you. We request you to share the order details with us so that we can get this checked & revert. For other assistance, reach us at shopclues.com/help.

Regards,
ShopClues Support!

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