ShopClues.com — Payment taken not received the product

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Thane, Maharashtra

Helllooo Is anyone bothered? Customer service? Have u sent d parcel abroad? So much tym u guys are taking? Its really frustrating... ▼ Hide quoted text On 1 Jul 2015 11:49, "Pallavi Kadam" wrote: Hi, Please tell me atleast that u guyz gonna send me d product or cashback? As its getting too hectic...plz understand my condition too... n wat abt d compensation... in any case I need a compensation... Plz tell me wats d status of d order so tat i[censored] nt delivering d product I can order frm other eligible site... plz a arrange cashback then. On 30 Jun 2015 15:58, "ShopClues.com" wrote: ##- Please type your reply above this line -## ShopClues Support, Jun 30, 3:58 PM: Dear Pallavi, Thank you for shopping with ShopClues.com. This is with reference to your query regarding delivery of your Order no. 56246397. We sincerely apologize for the inconvenience caused to you. Based on your query, we would like to inform you that we are arranging RTO from the courier. As soon as we receive the product back from the courier, we will be able to proceed further. For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Roma ShopClues.com Pallavi Kadam, Jun 30, 2:25 PM: Hi.. What kind of service u guyz give ? No one is bothered to reply or follow up... plz refund my cash I[censored] nt able to deliver d product... its been 20days I haven't received my order? Hellllllllllllooooooooooo On 27 Jun 2015 12:12, "Pallavi Kadam" wrote: Hi, Its still not traceable. Its high tym for d late delivery.. please understand I ordered in 11th June.. its 27th today.. its a gift for some child...such a shame on your side ... I never expected this kinda service... Please jst get d delivery done... also some compensation is expected from your side. Regards, Pallavi.K ShopClues Support, Jun 29, 4:44 PM: Dear Promad, Thank you for shopping with ShopClues.com. We apologize for the inconvenience caused to you against order no. 55089403. We value your relationship with us. With reference to telephonic conversation regarding the issue of delay delivery.We would like to inform you that we are issuing 50 Clues Bucks as a gesture of goodwill which will be credited to your account after your confirmation. Request you to acknowledge. Once we receive confirmation from your end, we will credit Clues Bucks which will reflect in 1 working days in your account. Your feedback is valuable to us, we are looking forward to serve you better and taking necessary action to avoid such issues in future. For further assistance, kindly refer to www.shopclues.com/help We look forward to your shopping with us again! Best Regards, Customer Support Team Amit ShopClues.com Pallavi Kadam, Jun 29, 8:15 AM: Hellllllllllllooooooooooo Hi, Its still not traceable. Its high tym for d late delivery.. please understand I ordered in 11th June.. its 27th today.. its a gift for some child...such a shame on your side ... I never expected this kinda service... Please jst get d delivery done... also some compensation is expected from your side. Regards, Pallavi.K Pallavi Kadam, Jun 27, 12:12 PM: Hi, Its still not traceable. Its high tym for d late delivery.. please understand I ordered in 11th June.. its 27th today.. its a gift for some child...such a shame on your side ... I never expected this kinda service... Please jst get d delivery done... also some compensation is expected from your side. Regards, Pallavi.K ShopClues Support, Jun 26, 9:55 AM: Dear Customer, Thank you for shopping with ShopClues.com. We regret for the delay in the delivery of your order. Based on your concern, we have received an update from our courier partner that the tracking number which has been provided to you, will be traceable in next 24-48 hrs. Hence, we request you to track the same on courier website after the mentioned time period. Please be assured that our Logistic team is continously follwing up with courier company to arrange the delivery of the product on priority basis. For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Amit ShopClues.com ShopClues Support, Jun 24, 3:36 PM: Dear Pallavi, Thank you for shopping with ShopClues.com. This is with reference to your query regarding order no. 56246397. We sincerely apologize for the inconvenience caused to you. As your order is untraceable on the courier website, we have forwarded your concern to our courier partner and we are following up with them. Once we receive any information from them, we will update you with the same. For further assistance, kindly refer to www.shopclues.com/help Best Regards, Customer Support Team Roma ShopClues.com Pallavi Kadam, Jun 24, 6:24 AM: I haven't received d product yet .. m nt able to track It frm d AWB details provided in ur email..its high tym nw...plz reply asap