ShopClues.com — Return product request | |||||
Sir, I Have booked Sansui C-11 (S5301) on[protected] on order no 98734841. I have received my product on[protected]. when i opened my product i found it is defect. As per user manual i consult our service center creative mobile care. He examine the handset and told to me it his manufacture defected and issued me DOA Certificate again i consult to you and your team told to me your product return approved.My courier partner visited you and pick up the product.I sent the product on[protected]. I could not use this product for booking nearest one month.So please tell me what is going on my issue and how long shall I receive my product. Was this information helpful? | |||||
|
ShopClues.com customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
Inconveniently I have ordered a frock for age group 4 - 5 instead of 9 - 10 yrs.
The item was delivered on 05.10.2016.
In this connection, I would request you to arrange to exchange the frock, if possible.
Thanks