[Resolved]  ShopClues.com — Product is not received but status is delivered

Address:125051
Website:www.shopclues.com

Respected sir,
i have ordered a slimming hot belt on 13 march 2016.
the company stated that it is delivered to me but it is not received by me or my any family member. I have made many complaints about it to the company and their courier partner but they are enable to resolve my problem. I am attaching a copy of email sent by them. please help if it possible.
With regards
Vijay Paul
+2 photos
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Apr 10, 2016
Complaint marked as Resolved 
Company has refund my money that I had paid for the product by card to card transfer. their legal adviser made a call me on 10/04/2016 at 7:59 PM. And refund my money by card transfer. The mobile No. by which they contact me is 09205724397.
ShopClues.com customer support has been notified about the posted complaint.
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    ShopClues.com Phone
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    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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