ShopClues.com — Product Missing as per offer

Address:Chennai, Tamil Nadu

I have ordered a product through shop clues on 30-Dec-2014 and I received the same on 22-Jan-14. In that “leather gym gloves” is not available (Missing). I have already raised a complaint with them but still i am they are unable to resolve my complaint even after escalating to the senior level. The dealer invoice clearly says that, outoff 6 iteam dealer team have sent only 5 item. Order Number : 31799171 Product : Body Maxx 22kg Home Gym Weight Lifting Package Missing product : Leather Gym Gloves It includes: Body Maxx Rubber Weight Plates Rubber weight plates along with bush Solid 3 Ft & 5 Ft Chrome Plated Bar Solid 14" Dumbells Rods Multi 3 in 1 Bench Press (Incline + Decline + Flat Bench ) Made up of 2x2 Sq. Pipe Heavy Duty Bench press. Powder coated Frames for All. Leather Gym Gloves[protected][protected]--------I have not received one product. Imported Hand Grippers OFFER INCLUDES: 2.5 KG X 4 pcs rubber weight plates 2 KG X 6 pcs rubber weight plates 2 NO X dumbells rods 14" 1 NO X 3 FT curl biceps & triceps bar 1 NO X 5 FT bench & shoulder press bar 2 NO X locks 1 PAIR X leather gym gloves 2 NO X hand grippers 1 NO X multi 3 in 1 bench press Pls feel to call for any clarification Regards Harish [protected]
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Jan 30, 2015
Updated by Harish Pambavasan
I received the product after regular followup. I spent almost Rs. 100 by calling the call centre and now for raising complaint and to followup the complaint i have spent almost Rs.150. I have not received any call from them. Every time i call, they will ask 48hrs to resolve my complaint. but sill unresolved. Hence, i required compensation for this harassment. Kindly do the needful

Regards
Harish

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    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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