ShopClues.com — ShopClues are frauds!!

I have ordered(order[protected] for "Davidoff Coolwater Men Deodorant Spray - 200ml" on March 16th. After about 12 days(28th), I was surprised to receive a mail saying that my order is finished and that they would like to hear from me about the product review. The reason for my surprise is because I don't know when the order was finished because I DIDN'T RECEIVE THE PRODUCT!!! Then I have contacted the local courier service in Hyderabad and according to them they haven't received the package yet from ShopClues. I then wrote a mail to their support and I received an automated mail saying that they will try to get back within 48 hours. It has been two days and I haven't received any response from them. In the meanwhile, out of anguish, I have decided to write a review about my experience, so I clicked the product link in the mail which surprisingly took me to "Davidoff Coolwater Women Deodorant Spray - 200ml". In the mail it says I ordered for a Mens Deodorant, which I did, but when I click the product link, it takes me to womens deo!! This is not the first time that I experienced a problem with shopclues. Therefore I sincerely request you sir/madam to please take necessary action and bring the culprits to justice.
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Dear Customer,

Sincere apologies for the inconvenience caused. We have noted your concern and getting this looked at. The timely updates will be shared on your registered contact details.


Regards,
ShopClues Support!

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