[Resolved]  ShopClues.com — Still i have not recd the my shipment

Address:Bangalore, Karnataka

Hi This is Saravanan My Order No is. 46444293, I have purchasd on 13 April 2015. I have recd the message that confirmation no that it has shipped on 15 April 2015 and i have recd the Safe express docket no against the order no. I have tracked the LR. No. it was showing Pending . i have called customer care no. they said me that it has been shipped on 15 April 2015. Last deliver date was 22 April 2015. for my location. but still now i have not recd the shipment and i have called Safe express customer care no, they have told me that they have recd pick up request on 22 April. Why they have to mention that it has been shipped on 15 April, how the customer will be happy about the service of the shop clue.after we paying full amount .if not reach in correct time why we have to face such problems. even i have purchased one more item.on 20 April 2015 Order no. is 47438791. once i booked online it was shown it has been confirmed . but still now it shows Quality checking when we can expect this two shipment. Pls Kindly do the needful...
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May 11, 2017
Complaint marked as Resolved 
Verified Support
Apr 24, 2015
Safexpress Customer Care's response
Hi! We apologize for the delay. Kindly provide your contact number to resolve the issue asap. Thanks
Apr 24, 2015
Updated by Selvakumar lee
Hi Safe Express Team,

Pls find the contact No [protected]..
Complaint comments 

Comments

Dear Customer,

We are getting this checked & sorted for you. Be assured of receiving the plausible resolution from us soon.


Regards,
ShopClues Support!

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