ShopClues.com — VERY BAD CUSTOMER SERVICE/PRODUCT FROM shopclues.com | |
I am felling Sorry that i have purchased a product in shopclues...
i have never seen such a worst customer service from any online store...
" On 1st of April, 2015 i have placed a order (Kids foldable Scooter) Order number:44544001" and i received the product on 8th April, 2015 and paid the full amount but unfortunately i received a wrong product, now the worst part is that i have raised a return request (request number :1147097) and the product was picked on 10th April, 2015 and after wards no update... daily i am calling the customer care.. and till now i have spend more then RS.400 mobile bill.. but end of the day no result ..for a RS.760 product.."
all tho i have paid product price Rs.749+delivery charges Rs 100+COD charges Rs 30+Rs.400 mobile.
There is no proper updated as of now ..
i have spoke with the below person in customer care..
Excellation Desk:
Pritam singh...
Joshep gabriel...
Tarun
Team Lead:
Sandeep Yadav
Floor Manager:
Deepak
Vhavesh
but till now nothing happen... i am really frusted.. with the shopclues customer care respond...
after paying my harden money...i have got nothing...
I REQUETS TO EVERY PERSON...PLEASE DONT PURCHASE ANYTHING FROM SHOPCLUES THEY DONT VALUE CUSTOMER CALL, TIME AND MONEY...
THEY ONLY KNOW HOW TO WAIST CUSTOMER TIME AND MONEY... Was this information helpful? | |
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
Terribly sorry for the experience you faced. Our team is working on this & will get back to you with updates on immediate basis.
Regards,
ShopClues Support!