Shoppers11.com — Received an different products and they don't return the product.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.shoppers11.com

I ordered an nike shoes worth rs2499 on 10 aug 2016. And i received an different color of shoes and its size and also quality of product is so cheap. I received the product on 16 aug 2016 and on that day i raise a request for returning to shoppers11 but there is no feedback from their side. And today (24 aug 2016) they said they gave 2000 rs for refund. When i asked why they don't return for my actual amount they said courior charges are deducted rs 500 from 2499rs.
But in their return policy they don't mention the coriour charges will be deducted from my actual amount.
Was this information helpful?
No (0)
Yes (0)
Shoppers11.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

please provide your order number so we can do needfull and we always full refund to a customer

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shoppers11.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    5
    Pending
    0
    Resolved
    1
    Shoppers11.com Address
    12/1325 Nanpura Main Road, Surat, Gujarat, India - 395001
    View all Shoppers11.com contact information