[Resolved]  Shopping. Rediff.com — no replacement sent for defective product

Address:

Warangal, Andhra Pradesh

Dear sir, I have one order no.8989806 with rediff shopping for "Datawind Ubisurfer9 laptop" on 8th January, 2014. I received the product which was found defective on 16th January 2014 and when I tried to charge it found it is defective as it is not charging. Immediately contacted to customer care through mail("[protected]@rediff.com")and explained all the facts regarding to product which was i received on 17th January 2014. i have return the damaged product ("Datawind Ubisurfer9 laptop" Order No:8989806) to the vendor(Edge Infotel Pvt Ltd 9, DSIDC Complex, Okhla Industrial Area, Phase - I, New Delhi - 110020 Ph: [protected] E-mail : [protected]@gmail.com ) through OVERNITE PARCEL SERVICE, with Consignment number : [protected] and vendor received the product on 26th January, 2014. when i request them replace/refund and they will provide solution in next 24/48 hrs every time but no solution found til today. I am was seriously hurt and lot of frustration because of it, that product is required immediately to my brother for business purpose. If you need I will submit all the mail conversations regarding to product.