Shopsy — Wrong product delivered than account blocked

I have ordered 1:18 model monster truck in shopsy which is sub brand of Flipkart.shopsy is reselling app. which i received wrong 1:20 model. I requested for replacement or refund in return but rejected everytime.order ID OD[protected]. Then my account blocked. Fake investigation by Flipkart shopsy as always . Flipkart always helps fake and fraud sellers.Fake investigation only .i paid 1169rs. Please take action on shopsy and flipkart and refund my amount